Consulting Practice

Our consulting practice partners with organizations to drive growth and success through expert guidance, tailored strategies, and innovative service solutions that prioritize sustainability, social responsibility, and financial performance.

Our Approach

We specialize in providing customized services across a wide range of areas, including organizational development, strategic planning, operations change management, service and systems design, and transformation innovation, with a focus on integrating circular design methods, life-centered design, and ESG considerations. We work closely with clients to understand their unique needs and develop tailored solutions that not only drive growth but also promote sustainability and social responsibility. With our collaborative approach, data-driven insights, and proven methodologies, we help organizations achieve sustainable growth while minimizing their environmental impact, promoting social welfare, and maximizing stakeholder value.

At the heart of our purpose lies a deep commitment to nurturing organizations as they journey toward realizing their potential in a circular, responsible and equitable way — helping them achieve their sustainability objectives, lessen their ecological footprint, and foster a positive impact on both society and the environment.

How We Bring Value

Fractional Leadership

We introduce a specialized leader into your organization either temporarily, or longer term, ensuring sustainability is embedded deeply in your product development. This leader, blends research, design, and management skills, while also pulling expertise from the entire informd collective, to bring innovation and value to your core management team. Offering senior-level insight without full-time overhead, our approach positions your products at the forefront of sustainable excellence, ensuring adaptability and responsible growth.

CX/EX Research: Insights for Continuous Product Evolution

Our core offering revolves around generating deep, actionable insights, ensuring that your current product lineup resonates with market shifts and consumer expectations. This strategy guarantees that your products are not just relevant today but are also intricately aligned with future consumer trends, technological progress, and ongoing sustainability demands. Embracing this approach equips your organization to cultivate a culture deeply attuned to customer needs, adeptly adapting to the fluid nature of market forces.

Innovation Workshops and Ideation

Facilitating workshops and ideation sessions to foster a culture of innovation within an organization. We use techniques and best practices to encourage creative problem-solving and the development of novel product ideas that can move into rapid assumption testing.

Service Design

We specialize in service design that integrates sustainability, circular economic models, and ESG considerations. Our team designs services that are efficient and effective across all touch-points, while reducing environmental impact. We prioritize collaboration with stakeholders to create user-centric, and life-centered solutions that unpack complex business, human, systems, and ecosystem challenges. Our ongoing support ensures continuous improvement to drive business competitiveness, economic performance, and ESG compliance. Say goodbye to greenwashing!

Circular Design Strategy

We help organizations develop circular design strategies that reduce waste and pollution, promote the reuse of products and materials and the regeneration of nature. This involves conducting a circularity assessment of a company's products and processes, developing circular design principles and guidelines, and providing support and guidance on implementing these design strategies.

Sustainable Supply Chain

We help organizations improve their supply chain and logistics processes, optimizing inventory management, reducing waste, or implementing sustainable practices. Outcomes include reduced costs, increased efficiency, and improved environmental sustainability.

Ethical AI Deployment

By leveraging mixed methods research, systems thinking, and service design, we ensure that the AI tools you develop or deploy are aligned with your values and deliver tangible business impact. Our rigorous approach, which includes identifying the problem, defining the users, experience mapping, testing the AI parameters, and monitoring post-deployment, enables you to create ethical, transparent and reliable AI tools trusted by users.

NorthStar Strategic Leadership

NorthStar endeavors act as a compass, offering clear, steadfast guidance and a structured yet adaptable roadmap for organizations eager to undertake significant transitions in their operational, cultural, or strategic landscapes, and actively forge their future. At informd, we achieve this by delving deep to understand your organization's goals and the nuances of the business landscape. This comprehensive insight forms the basis of a strategic roadmap, where we assess your people, process, systems and infrastructure capabilities, spotlight areas for innovation, and plot a course to transform and advance your organization. Integrating design-thinking methodologies, we ensure that solutions are not only user-centric but also align with your long-term sustainable objectives. This process is dynamic, with constant evaluation and adaptation to feedback and emerging digital trends, ensuring that our approach remains agile and results-driven, positioning your organization for sustained growth and innovation underpinned by tangle economic metrics.

Strategic Planning and Organizational Development

We are skilled in strategic planning and organizational development, we assist organizations in aligning their operations with sustainable and ethical practices, thereby enhancing overall market reputation and stakeholder trust.

Join us in our mission to shape a better future for all.

Contact us